Module 3 · Provider Performance · 3.12
Provider Communication & Engagement Hub
Manages the full communication lifecycle between the purchaser's performance team and the provider network — report cards, formal correspondence, outreach, and engagement.
Outreach calendar
12 Oct 2027Report Q3 performance report release · All 10 providers
15 Oct 2027JOC Joint Operating Committee — PSMMC · PSMMC network
18 Oct 2027CAP/PIP PIP milestone check-in (stage 4→5) · PSMMC Diabetes Program
22 Oct 2027Ad hoc Measurement-window closing reminder · PSMMC Diabetes Program
5 Nov 2027CAP/PIP CAP escalation review · Dr. Youssef Al-Ghamdi (P10)
26 Nov 2027Renewal Contract renewal review · Nabd Health
Report card queue
Draft 2
Under internal review 2
Released to provider 3
Provider acknowledged 2
Provider disputed 1